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Incident Management System (IMS)

IMS will help your organization and internal employees with reporting on all Data Breaches. For example, if you have sent out an email to  multiple wrong recipients containing confidential personal information, this must be handled and documented appropriately. Secondly, as described in the GDPR procedures this, must be reported within the 72-hour period.

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Incident Case Management

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Workflow Management

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Full Featured Form Designer and Flexibility

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Multiple Data Breach Forms Included

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Multi Language

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Designed by Security

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Easy and User Friendly

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Web API Integration to Other Systems

IMS helps your organization report data breaches

Incident Management System (“IMS”) will help your organization and internal employees with reporting on all Data Breaches. For example, if you have sent out an email to multiple wrong recipients containing confidential, personal information, this must be handled and documented appropriately. Secondly, as described in the GDPR procedures, this must be reported within the 72-hour period.

How do you handle and control Data Breaches today?
– Are you currently using Word, Excel, Share Point or other solutions that lack security, access permissions, audit logging and revision handling?
– Do you have a dashboard view of the live status of your incidents to show how your incident is being dealt with i.e., who is handling it, has it been reported to the authorities or is there any need for escalation?
-Do you have a structured and secure system to handle access control, and are you compliant?

 

 The front-end reporting forms are user friendly and include guided steps with the relevant help information. These built in functions are configured using the built-in form designer and allow you to put in text, create pull down menus, include date and time fields and check marks. IMS can upload and attach files and documentation to the Data Breach. It includes a download function for retrieving templates and procedures. If fields or steps are filled out, IMS can automatically remove/add fields or steps, depending on incident type, rules or configuration.

Your company’s DPO and legal team have an incident management solution that through the built-in Dashboard can handle and control all the reported incidents.  They can drill down to most important cases where they can quickly and clearly show the ones that are approaching or exceeded the 72-hour GDPR deadline.

IMS includes a form designer where your team can easily create, change or design any form relevant for requirements. The technology can be used for any type of reporting form which needs to be submitted by internal or external users. The configurator for setting the flexible rules are unique and customizable. The built-in automated form handling revision ensures that previously created forms are also available if required. Revisions of forms are saved and any changes made are backwards compatible which means, you can revert back to a previous form if required.